Privacy
Last updated November 10, 2026
Short version: we keep what you give us so the app can work, we send your messages and photos to an AI provider to answer you, we don't sell your data or show ads, and you can delete everything yourself.
What we collect
- Waitlist: your email address, and if you fill them in, your printer and what you'd like to fix. We also record the country your request came from.
- Account: your email address. If you sign in with Google, also your name, profile picture and Google account ID.
- Sign-in records: the IP address and browser of each sign-in, to keep accounts secure and stop abuse.
- Your projects: the messages you write, the photos you upload, the AI's replies, the part scripts and the 3D files built for you.
- Usage: credits added and spent, and what each AI request cost us.
We use one cookie, to keep you signed in. We don't use advertising or tracking cookies.
How we use it
- To run the service: sign you in, answer your messages, build and store your parts.
- To email you sign-in codes, your beta invite, and replies when you write to us.
- To prevent abuse and keep costs under control.
- To improve the service. When a build fails, the request and the error are visible to us so we can fix the cause.
We don't sell your data, and we don't use your designs for marketing without asking you first.
Who else handles it
- Anthropic provides the AI (Claude). Your messages, photos and part scripts are sent to Anthropic to produce each reply, under Anthropic's privacy policy and commercial terms.
- Cloudflare hosts the site, stores the database and files, and sends our emails.
- Google handles sign-in if you choose "Continue with Google", and hosts our mailbox.
These providers may process data in the United States and other countries.
Who can see your projects
Your projects are private to your account. We can see project titles, usage numbers and the details of failed builds. We don't read your conversations or open your parts unless you ask us for help or we need to investigate abuse or a security problem.
How long we keep it
- Projects and files stay until you delete them or your account.
- Sign-in codes expire after 10 minutes. Sign-in sessions end after 30 days.
- Waitlist entries stay until you ask us to remove them or delete your account.
Your choices
- Delete a project: use the delete button next to it in the Studio. Its messages, photos and files are removed.
- Delete your account: on the credits page, under Account. This removes your projects, files, credit history and waitlist entry. Unused credits are lost.
- Anything else (a copy of your data, a correction, removal from the waitlist): email hello@ahprintit.com.
Copies already sent to the providers above are handled under their own retention rules.
Children
Ah Print It is for adults. Don't use it if you are under 18.
Changes
If we change this policy in a way that matters, we'll email account holders before it takes effect.